08-04-2022 06:53
08-04-2022 06:53
I've had my Charge 5 since Nov 2021. My problem started yesterday. Up until yesterday, the charge on my Charge 5 held for at least 7 days. Yesterday, it went from 99% to 24% in a mere 6 hours. I charged it again before I went to sleep, and when I got up this morning, it was below 4% and shut itself off. I just recharged it this morning, and it went from 99% to 77% in a half hour. I did get the system update at the end of June or early July. Anybody have any suggestions as to why this is happening after 9 months of working just fine? I have very little turned on--GPS, etc.
Please help! I love this Fitbit, but I can't have it uncharging several times a day.
Thanks!
Answered! Go to the Best Answer.
08-05-2022 05:45
08-05-2022 05:45
I also notice that my Charge 5 records a VERY high number of activity minutes when it is discharging rapidly. I just got rewarded for making 150 minutes of activity and I haven't even left home yet! While looking, I noticedmy charge is down to 15% again. Back in the charger for the 3rd time today..... (it's 2:44pm now where I live.)
I've been using fitbit trackers since 2012... but after 3 weeks of intermittent trouble, I'm beginning to lose my patience.
08-04-2022 07:16
08-04-2022 07:19
08-04-2022 07:19
I've read through several of the threads but none seemed to have this issue since the most recent update came out. I was curious if there were any out there who had no problems before the update but are having issues now.
Thanks!
08-04-2022 08:13
08-04-2022 08:13
I never had any issues with battery life and I have owned my Charge 5 since early January. This week after the update my tracker has started suffering from unreasonably short battery life issue. I charged fully before work this morning and within 3 hours my battery is completely dead. I will need a solution or else I will be force to look for a new tracker because this battery life is impossible to work around.
08-04-2022 08:27
08-04-2022 08:27
One thing I tried this morning was to restart my Fitbit. So far, it seems to be holding it's charge. Give that a try, roberjw.
08-04-2022 16:58
08-04-2022 16:58
Several people have reported that their previously perfect Charge 5 was now having battery charge problems after the update. Apparently the update which was intended to fix a looping problem caused a looping problem in other units. One person said that Fitbit has recognized this problems and a newer update is forthcoming in a couple of weeks.
08-04-2022 17:03
08-04-2022 17:03
Good to know. So far, rebooting has helped today. But, hopefully, an update to the update will keep it from happening again.
Thanks!
08-05-2022 00:08
08-05-2022 00:08
Just before bed, I charged. Got to 99% and put watch on for sleep. Woke up at 3:45am and looked at the watch - it was CRITICAL at 6%. (5 hours from full to 6%!!) I read a book while I recharged again. Restarted the watch after it had charged. Went back to sleep (now about 5am). I woke up at 8am and it was down to 16% again. It's in the charger now. Gotta love a tracker that has to be in the charger multiple times a day. (NOT!!)
I got the update 2-3 weeks ago. Had some battery draining issues but it lasted most of a day then... these were mostly resolved after another update. Then last week it froze completely (logo for awhile and then the red circle with white X in the middle for awhile more - this problem is posted elsewhere).... Then it was normal for several days. Now this.
08-05-2022 05:45
08-05-2022 05:45
I also notice that my Charge 5 records a VERY high number of activity minutes when it is discharging rapidly. I just got rewarded for making 150 minutes of activity and I haven't even left home yet! While looking, I noticedmy charge is down to 15% again. Back in the charger for the 3rd time today..... (it's 2:44pm now where I live.)
I've been using fitbit trackers since 2012... but after 3 weeks of intermittent trouble, I'm beginning to lose my patience.
08-21-2022 14:46
08-21-2022 14:46
Well it is a very good decription of the problem I am having however it is not a solution which is what I want. This charge is far worse than my charge 2 where the only trouble was bands breaking, falling of. If the charge 5 is an indication then it might be time to get something else (not fitbit).😡
08-21-2022 16:16
08-21-2022 16:16
I am draining the battery far too fast since the update. Something is definitely not right.