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Charge 5 no screen or light at back

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‎04-06-2022 22:45

‎04-06-2022 22:45

Charge 5 was reset 9 hours ago woke up and it is not displaying or have light at back tried to reset again not working

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‎04-07-2022 12:11

‎04-07-2022 12:11

Hi, welcome to the Fitbit Community forums, @Kokkiev. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried restarting your device. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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