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Charge 5 not charging

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‎01-28-2025 09:19 - last edited on ‎01-28-2025 14:00 by Fitbit Moderator

‎01-28-2025 09:19 - last edited on ‎01-28-2025 14:00 by Fitbit Moderator

Fitbit not charging. Pressing reset button 3 times not helping

 

Moderator edit: clarified subject.

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‎01-28-2025 13:59

‎01-28-2025 13:59

Welcome to the forums @CaptainAmerica1. 

Thank you for providing the details regarding this difficulty with your Charge 5. Also, thank you for trying to fix it on your own. 

Please, make sure to follow the troubleshooting steps here below to get the device charging:

Why isn't my Fitbit device's battery charging?

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