help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 not saving manual activity log

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2025 05:43

‎07-09-2025 05:43

Hi, my Android app updated yesterday, and immediately had an issue.

I'm 99% certain I started the activity for my Swift ride as usual, but when I looked at my watch towards the end it was on the main home screen.

Wasn't bothered as could just add the activity manually afterwards, as all the HR data was there, and I knew exactly when I started and how long the ride was.

However, the Fitbit app is not saving the activity: I've tried multiple times, logged out and logged back in again, cleared cache, but still not working

Best Answer
1 REPLY 1

‎07-14-2025 14:23

‎07-14-2025 14:23

I've had this issue just today too.  Started my run and went to finish it an hour later, only to be greeted by the home screen (my workout seemingly ended abruptly 14 minutes in).  I have tried multiple times to log a manual entry and it just won't save.  I have restarted both my phone, and my watch, logged out and in and even deleted and re-installed the app. I'm having major issues with its GPS functionality too.   I am getting so fed up with Fitbit and it's stupid app!! 

Best Answer