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Charge 5 not syncing

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‎05-08-2024 21:04 - last edited on ‎05-09-2024 10:55 by Fitbit Moderator

‎05-08-2024 21:04 - last edited on ‎05-09-2024 10:55 by Fitbit Moderator

My charge 5 won't completely sync in the app. I just got it ... a replacement. Tired of losing my data!

 

Moderator edit: edited title to clarity

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‎05-09-2024 11:00

‎05-09-2024 11:00

Hello and welcome to the Fitbit Community, @strgrl76.

Thanks for letting me know about this situation in regards to the syncing of your Charge 5.

I recommend you to follow the steps in this article in order to improve this situation, let me know how it goes once you've done it.

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