April 2024 Sleep Downgrade

[Sandyshaws]

I've been happy with Charge 5 sleep data for two years. Over night it's all gone!! Only a single page of data. So disgusted. Is Google forcing me to upgrade to Premium or buy Charge 6?

I will not choose either.

Anyone done the research for better tech from a different company? I hope before Christmas I can find a new watch and leave Google behind. Bye bye Google.

[Balboagal]

I have the same complaint and I already have Premium! New format is awful. 

[RiekoC]

Hello @Sandyshaws 

All your sleep data is still there in the Fitbit app. There are now tiles/buttons that take you to other pages that have the data. This Fitbit blog post gives more info as well as a link where you can provide feedback: Redesigned Sleep experience (<-- click link).

[mibwmibh4ever]

I have premium already…..and this new change in sleep data is horrible.  Plus it does not display on my fitbit watch.

[Sabine418]

That may be true, but the ugly blocky first screen is not user friendly. Why were the beautiful graphs replaced with these rudimentary ones?

[RiekoC]

Hello @Sabine418 

The change to the Sleep data is part of the Fitbit redesign that started rolling out last year. This 9to5 Google article (<-- click link) provides more information about Fitbit's future.

[9v9z9f]

I agree, I would like to find a new watch too, maybe change 6 if it's worth it that is.

[Sabine418]

This redesign is awful and with the news I read of Google planning to phase
out Fitbit in favor of their own Google Plex, it’s a downgrade and an
insult. My subscription is now less valuable and I will be switching to
another tracker as soon as I can if they don’t return the quality of the
sleep graphs.

[Sandyshaws]

Hi,Sorry for the late reply. Thanks for the update. Premium users also got new design. 9 days since the update. Floodgates opened with complaints. Go back to old style is the consensus.Cheers.Sent from my Galaxy

[Sandyshaws]

Hi RieoC,

Thanks for sharing the link to better help understand the new sleep design. I don't like it.I also read the article.https://9to5google.com/2024/04/12/google-fitbit-design-us/

Wow! The first part incorrectly uses quotation marks. Opening " 3 times but closing once is wrong. Perhaps AI wrote this. Next, the term "info-dense" is used to descibe what "some" users like. Well for 9 days all I have seen from the community is that "MOST" users like info-dense and feel empowered using it. But hey if a few wingers decide to shop elsewhere to get back what they have lost I'm guessing Google couldn't care less.

Cheers

[BonieD]

I have a charge 6, and have the same problems with this update.  Also, if I wake up for any length of time in the night, it takes 24 hrs for the app to show my full sleep.  Then the second part doesn't show up in a graph at all.  I almost went with a different brand when my charge 5 died, but have so many years of data saved, they I finally went with charge 6.  Don't think I will next time.  Most of the updates have not been improvements for sure!

[Sarah47]

It's a new update on most of the fitbits now i think, which is awful, old version was so much better, I'm premium and it's the same, google are changing what doesn't need changing, I use a Android phone, so im looking into the same brand for a smart watch, after almost 10 yrs of being a fitbit user, disappointed 😞 

[9v9z9f]

I don't really like the new look either, I think the old one looked better. But I still like Fitbit, and I'm to get maybe a n updated one, I already have charge 5 which is two years old (had it since February 2022).