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Charge 5 not tracking

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‎09-29-2022 15:12

‎09-29-2022 15:12

Charge 5 is not tracking steps or sleep.  It says it is synced but still not keeping track.  Any ideas?

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3 REPLIES 3

‎09-29-2022 22:52

‎09-29-2022 22:52

How to Fix a Fitbit Not Tracking Steps Properly
1 Fitness Tracker Accuracy Tips. Wear your Fitbit on your non-dominant arm.
2 Change Stride Length and Calibrate your Fitbit. While calibration is optional, doing so will give your Fitbit greater accuracy. ...
3 Restart Your Fitbit Fitness Tracker.

 

Regards,

Will

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‎09-30-2022 06:40

In response to willjoe

‎09-30-2022 06:40

Thank you for your response, It seems to have done a self correction overnight!

Sent from my iPhone
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‎10-03-2022 06:01

‎10-03-2022 06:01

No it stop working 5days ago
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