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Charge 5 not working properly

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‎05-12-2022 06:45 - last edited on ‎05-12-2022 07:15 by Fitbit Moderator

‎05-12-2022 06:45 - last edited on ‎05-12-2022 07:15 by Fitbit Moderator

Hello

 

I'm having several problems with my Charge 5.

 

-It never auto tracks biking

-Sometimes it doesn't track active hours

-It often can't connect to my phone and I need to reset it completely before it will sync again.

 

Hello, this thing was expensive, why isn't it perfect?

 

Any help would be greatly appreciated!

 

 

Moderator edit: updated subject for clarity. 

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