help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-31-2023 18:24 - last edited on ‎09-01-2023 14:44 by Fitbit Moderator

‎08-31-2023 18:24 - last edited on ‎09-01-2023 14:44 by Fitbit Moderator

I can numerous issues with charge 5 

so very disappointed in product as well as customer service… I will certainly contact my supplier united healthcare representative and share my disappointment… 

I’ll probably be shopping for Apple Watch as soon as I get my refund from the Fitbit I have ordered …. Back ordered… REALLY????

 

Moderator edit: clarified subject.

 

Best Answer
0 Votes
1 REPLY 1

‎09-01-2023 09:07

‎09-01-2023 09:07

Welcome to the forums @Wrenley22.

Thanks for providing the details regarding your Charge 5.

I'm very sorry to see that you've experienced difficulties with your tracker. 

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please keep in contact with them if you have any question or concern. 

Best Answer
0 Votes