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Charge 5 not working

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‎08-31-2023 18:24 - last edited on ‎09-01-2023 14:44 by Fitbit Moderator

‎08-31-2023 18:24 - last edited on ‎09-01-2023 14:44 by Fitbit Moderator

I can numerous issues with charge 5 

so very disappointed in product as well as customer service… I will certainly contact my supplier united healthcare representative and share my disappointment… 

I’ll probably be shopping for Apple Watch as soon as I get my refund from the Fitbit I have ordered …. Back ordered… REALLY????

 

Moderator edit: clarified subject.

 

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‎09-01-2023 09:07

‎09-01-2023 09:07

Welcome to the forums @Wrenley22.

Thanks for providing the details regarding your Charge 5.

I'm very sorry to see that you've experienced difficulties with your tracker. 

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please keep in contact with them if you have any question or concern. 

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