08-30-2023
12:06
- last edited on
08-31-2023
04:43
by
MarreFitbit
08-30-2023
12:06
- last edited on
08-31-2023
04:43
by
MarreFitbit
When I sync everything comes thru except sleep data. It’s stopped 2-3 days ago. I’ve charged it, checked for updates but everything is fine.
ideas?
Moderator Edit: Clarified subject
08-31-2023 04:46
08-31-2023 04:46
Hi there, @skw56. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.
To better assist you, may I know if your sleep data does show in your Charge 5? I mean, it does show but doesn't sync?
If you're missing just your sleep data, I recommend considering the following in order to get sleep stages:
For more information, see What should I know about Fitbit sleep stages?
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09-01-2023 10:40
09-01-2023 10:40
Thank you. I learned something today. I appreciate the feedback. But somehow it started working again without me doing anything. However, I did lose 2 nights of data which is no big deal as long as it is working for me again.