Charge 5 removed from account notification?

[dladd7]

The latch on my Charge 5 failed and the device fell off my wrist without me noticing.

I'm assuming someone has picked it cause I can't find it after retracing my steps.

Does Fitbit send a notification or email if the device is removed from my account and linked to a new account?

[Odyssey13]

Hi @dladd7 never heard of Fitbit notifying someone, especially since people often remove a device to add a new one. If you still show as having a Charge 5 on your account, then it's still out there somewhere, but still on your account.

[dladd7]

The device is still showing up in my app device list but hasn't synced in 6 days, so I don't know how accurate that info is.

[Odyssey13]

Seems it's still on your account, so if anyone did pick it up, they didn't put it on their own account. When I stopped using an old Fitbit account and device, that device still shows as being on my account.

[dladd7]

If it's added to another account, would it stop appearing or be removed from my device list?

[Odyssey13 · Accepted solution]

Yes, from what posts I've seen on the forum from moderators, if your device is removed from your account and put on a different account, you would no longer see it in your device list.

[dladd7]

Perfect, thanks!