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Charge 5 running heart rate sync v split time

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‎02-22-2022 10:15

‎02-22-2022 10:15

iPhone 12, iOS 15.3.1. Charge 5 up to date. If I start a run from the Charge I cannot get split time information in my headphones. If I start the run from my phone I get split time but it has stopped syncing heart rate information. I don’t imagine I should have to chose?

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‎02-28-2022 07:01

‎02-28-2022 07:01

Hello @RobotJr and welcome to the Community.  Unfortunately, you have to choose.  The Exercise app can only give vibration cues for your splits.  Even the smartwatches that can connect to headphones only give vibration cues.  Starting your run (or walk or hike) from the phone app used to show your heart rate.  Something happened about three years ago and the heart rate disappeared.   It is unlikely that the missing heart rate will get fixed.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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