Referring back to my prior post where I mentioned that I was instructed to change and install a new clock face to no avail, I did later HAVEA success. While it was not part of the verbal instructions when on the phone with the CS rep., I again completed the process of clicking on the charger button 3 times. This time it WORKED in conjunction with the changing of the clock face. Additionally, to this point there has not been any abnormal draining of the battery.
To change the clock face, from your phone app, click on the little icon in the left hand corner that is a picture of a phone and watch. Then click on the "Charge 5" under the "Connected to Fitbit". From there Click on "Gallery". Then at the top click on the work "Clocks". Choose a different clock display than what you have currently then install. Wait for process to be completed and then proceed to connecting your charger to your Fitbit. Click the button on the flat end 3 times with a second in between each. Then if successful you will see a new Fitbit icon and watch will be restored. Good luck.
