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Charge 5 screen is blurry

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‎03-04-2024 06:03 - last edited on ‎03-05-2024 04:23 by Fitbit Moderator

‎03-04-2024 06:03 - last edited on ‎03-05-2024 04:23 by Fitbit Moderator

My charge 5 is only 14 months old then last night the screen just suddenly blurry and now is not working😭.I feel disappointed.

Moderator Edit: Clarified subject

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‎03-05-2024 04:25

‎03-05-2024 04:25

Hi there, @Cdondre1981. Welcome to the Fitbit Community Forums. I'm sorry to hear that the screen of your Charge 5 is blurry. I understand why are you feeling disappointed. I will do my best to help you with this! 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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