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Charge 5 screen is just lines

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‎08-21-2022 02:55

‎08-21-2022 02:55

When I try to sync the screen is just some lines. Fitbit is fully charged. 

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‎08-24-2022 10:30 - last edited on ‎12-13-2024 16:20 by Fitbit Moderator

‎08-24-2022 10:30 - last edited on ‎12-13-2024 16:20 by Fitbit Moderator

Hi, it's good to see you visiting the Community forums for the first time, @Helpfixwatch.  

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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