Hi @Pavan4466 and welcome @gpjco2 to the Fitbit Community! It's great to have you here!
Let me help you with your request for support.
I suggest you contact technical support. To do so:
- In the "How can we help you?" field describe the issue and click "next".
- Select the label that best describes your problem, click "next step".
- You will see some suggested links with some resources. If you feel you have exhausted all troubleshooting click "next step"
- Choose the communication channel (Receive a call, call, chat)
On the other hand, i need to point out that Fitbit doesn't have a service center in India. I appreciate your understanding.
You can also post a brief description of your issue so we can contribute to the tips that would help resolve your situation.
I hope you can find the support you need. Happy 2025!
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