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Charge 5 screen wake stopped working

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‎11-03-2022 09:38 - last edited on ‎11-04-2022 05:55 by Fitbit Moderator

‎11-03-2022 09:38 - last edited on ‎11-04-2022 05:55 by Fitbit Moderator

I don't know why, and restarting the device hasn't fixed it. It just stopped displaying anything automatically when I raise or roll my wrist. I have to tap it, relatively hard for the display to come on. Not convenient either for just checking time or steps when exercising. Any idea how to fix that anyone?

 

Moderator Edit: Clarified subject

If today brings even one choice your way
Choose to be a Bringer of the Light. :^) gene
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Accepted Solutions

‎11-03-2022 16:30

‎11-03-2022 16:30

Screen Wake off or Sleep Mode on - both in Quick Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
4 REPLIES 4

‎11-03-2022 16:30

‎11-03-2022 16:30

Screen Wake off or Sleep Mode on - both in Quick Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎11-03-2022 17:54

In response to JohnnyRow

‎11-03-2022 17:54

This was so helpful!!! I was about to give up on my Fitbit!  Thank you 💙

Best Answer

‎11-03-2022 18:39

In response to Tiggerpaws

‎11-03-2022 18:39

@Tiggerpaws  Glad I could help; Screen Wake seems to get turned on accidentally sometimes, or else sometimes inadvertently by an update.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎11-04-2022 09:31

In response to JohnnyRow

‎11-04-2022 09:31

Thank you! It took a while to find, but that worked! Any idea why the device doesn't buzz when I hit step goals, sometimes but mostly not. Thanks, again. :^)

If today brings even one choice your way
Choose to be a Bringer of the Light. :^) gene
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