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Charge 5 screen won't scroll

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‎09-25-2023 06:08 - last edited on ‎09-25-2023 06:16 by Fitbit Moderator

‎09-25-2023 06:08 - last edited on ‎09-25-2023 06:16 by Fitbit Moderator

I can not scroll to get to alarms or anything else

Moderator Edit: Clarified subject

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‎09-25-2023 06:17

‎09-25-2023 06:17

Hi there, @atmdog. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎09-25-2023 06:28

In response to MarreFitbit

‎09-25-2023 06:28

Hello, I have changed the clock face, restarted the device and still cannot scroll left or right.

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