12-29-2023
18:19
- last edited on
12-30-2023
04:32
by
MarreFitbit
12-29-2023
18:19
- last edited on
12-30-2023
04:32
by
MarreFitbit
I can no longer swipe left and right on my charge 5, just up and down, and tap to change the stats. I have restarted multiple times, and installed the latest firmware update
Moderator Edit: Personal info removed
12-29-2023 22:49
12-29-2023 22:49
Hi, @mcondon for screen issues on the Charge 5, if a restart doesn’t fix the issue, sometimes a change of clock face can help. You do that in the app, and the instructions are here . If that fixes the swiping problem then you can safely return to your previously chosen clock face if you prefer.
Good luck and let us know how it goes. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
12-30-2023 04:39
12-30-2023 04:39
Thanks, I tried that and it also didn't make a difference