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After exercising this morning my fit bit although 94% charged now displays 5 dots at the top of the screen one of which is red. I can’t make it do anything at all it seems frozen. I tired charging it again but that did nothing.
Hopefully I can help. I’d try restarting your Charge 5. Doing so will not cause you to lose any date. Here’s a YouTube video showing how it’s probably done: https://m.youtube.com/watch?v=7h-vX1xbQOQ
Please let me know if this provides you with the best answer and resolves your issue. 😃 Happy Stepping!
