Charge 5 seems to be stuck in between the two time zones

[Rothschild]

Going to a different time zone caused my 5 to not work. It seems to be stuck in between the two time zones. It will not sync and go to the correct time. So I believe mine is garbage. 
I am glad I didn’t sign up for premium because this gives me the opportunity to get a different product without the hassle of a subscription. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Rothschild. 

Thanks for sharing that you've been having this inconvenience with your Charge 5.

If you haven't done so already, make sure that you've disabled the Automatic Time Zone option: 

1. In the Fitbit app, tap the Today tab    > your profile picture >    App Settings >    Time Zone
2. Turn off the Set Automatically option.
3. Tap Time Zone and select the correct time zone.
4. Sync your Fitbit device.

In addition, you can also try restarting your device using the charging cable and check if you continue to have the same issue. If the device is not syncing, you can also follow the recommendations listed here. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

See  you around.