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Charge 5 stopped tracking my Sp02

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‎04-11-2022 09:05

‎04-11-2022 09:05

I did all suggested in here from others with same issue. stopped tracking it 2 days ago, 

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‎04-12-2022 06:30 - last edited on ‎12-06-2024 09:53 by Fitbit Moderator

‎04-12-2022 06:30 - last edited on ‎12-06-2024 09:53 by Fitbit Moderator

Hi, I appreciate all the information that you've shared about this inconvenience with your Charge 5 and that you already tried a few troubleshooting steps, @sasykat59.  

In this case, if you already tried all the steps listed here to resolve problems with SpO2 tracking and you continue to experience the same problem, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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