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Charge 5 unresponsive after update

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‎02-24-2023 02:30

‎02-24-2023 02:30

My charge 5 goes unresponsive after updating with 20001.188.58 on 21/01/2023 and not showing any sign of life,no charging and no response on restart by pressing three times..unable to connect with app.

please suggest 
  

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‎02-24-2023 02:35

‎02-24-2023 02:35

My charge 5 goes unresponsive after updating with 20001.188.58 on 21/01/2023 and not showing any sign of life,no charging and no response on restart by pressing three times..unable to connect with app.

please suggest 
  

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‎02-24-2023 03:08

In response to Sks1959

‎02-24-2023 03:08

Welcome back to the Fitbit community, @Sks1959!

Sad to hear that your Charge 5 isn't working properly. As you've already tried restarting it without success, I'd suggest contacting Fitbit support for further assistance:

 

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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