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Charge 5 vibrating constantly

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‎03-14-2023 15:07 - last edited on ‎03-16-2023 08:01 by Moderator Alum

‎03-14-2023 15:07 - last edited on ‎03-16-2023 08:01 by Moderator Alum

My Charge 5 turned off suddenly today, and won’t turn back on again. I have connected it to the charger and it is now just constantly vibrating (and still not turning on). I have tried resetting it from the plug several times, but it has not worked. What else can I do? It is about a year old.

 

 

Moderator edit: format

Best Answer
20 REPLIES 20

‎07-11-2023 01:34

In response to NathalieJessica

‎07-11-2023 01:34

Customer service was a bit tedious, checking that I did all the steps like
restart and reboot, but after that they gave me a new Fitbit, so I'm quite
happy with their handling of the issue! 🙂
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