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Charge 5 won't charge

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‎09-05-2023 03:10 - last edited on ‎09-05-2023 04:24 by Fitbit Moderator

‎09-05-2023 03:10 - last edited on ‎09-05-2023 04:24 by Fitbit Moderator

The device was fine on the first day. But after that it no longer charges. The 0% screen appears for 10 seconds and then disappears. There is no benefit in doing the repeat movement via the cable. What's the solution ?

PXL_20230905_100017585.MP.jpg

Moderator Edit: Clarified subject

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‎09-05-2023 03:22

‎09-05-2023 03:22

Welcome to the Fitbit community, @mso2m14!

Sad to hear that you're having an issue charging your device. As there are many possible reasons for that, please have a closer look here to see what might apply to you:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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