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Charge 5 won’t charge

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‎04-26-2022 20:55 - last edited on ‎04-27-2022 06:10 by Moderator Alum

‎04-26-2022 20:55 - last edited on ‎04-27-2022 06:10 by Moderator Alum

Charge.5 won’t charge. Been on charger for 5 days and I have no charge. 

 

 


Moderator edit: subject updated for clarity

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‎04-27-2022 06:09 - last edited on ‎12-06-2024 09:04 by Fitbit Moderator

‎04-27-2022 06:09 - last edited on ‎12-06-2024 09:04 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @Sus_dalt56. 

Thank you for the information provided regarding this inconvenience with your Charge 5. 

If this is related to the battery, please follow the recommendations provided in this article to resolve problems with the battery. If the device is charging, but the screen is completely black or unresponsive, make sure that you've also completed the restart procedure described here. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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