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Charge 5 won't charge

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‎10-11-2023 03:17 - last edited on ‎10-11-2023 05:36 by Fitbit Moderator

‎10-11-2023 03:17 - last edited on ‎10-11-2023 05:36 by Fitbit Moderator

My fitbit only charges to 45% it said check my charger which I have and its okay can you help?


Moderator Edit: Clarified subject

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‎10-11-2023 05:38

In response to Talahthas

‎10-11-2023 05:38

Hi there, @Trench. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. 

As a first approach, I'd recommend restarting your Charge 5 and try charging it again. If the issue persists, please follow @Talahthas' tips and recommendations. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-11-2023 03:31

‎10-11-2023 03:31

Welcome to the Fitbit community, @Trench!

Sad to hear that you're having an issue with charging your Charge 5.
To hopefully get things fixed, please have a closer look here:

Why isn't my Fitbit device's battery charging? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎10-11-2023 05:38

In response to Talahthas

‎10-11-2023 05:38

Hi there, @Trench. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. 

As a first approach, I'd recommend restarting your Charge 5 and try charging it again. If the issue persists, please follow @Talahthas' tips and recommendations. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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