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Charge 5 won't charge

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‎05-03-2024 21:23 - last edited on ‎05-04-2024 05:37 by Fitbit Moderator

‎05-03-2024 21:23 - last edited on ‎05-04-2024 05:37 by Fitbit Moderator

Not charging. Doesn’t seem to be fitting on charger well. Anyone else have this?

Moderator Edit: Clarified subject

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‎05-04-2024 05:39

‎05-04-2024 05:39

Hi there, @Mo39. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 is not charging. I will do my best to help you with this! 

Please follow the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? Let's try making sure both, your Charge 5 and charge and clean and free of any debris.

Maria | Community Moderator, Fitbit


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