Charge 5 won't charge

[Dardaniski]

Charge 5 worked perfect up to this am. Went black and wouldn’t recharge. Followed instructions re:pressing button on charge cord, still nothing. Cleaned all points and turned iPhone on and off, still nothing. For a brief second a bright :cross_mark: showed then nothing. Won’t pair or charge. Less than a year old

Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @Dardaniski!

Sad to hear that you're having an issue charging your Charge 5. Thanks for having taken your time trying to get things fixed by yourself.
To save you further efforts, I'd suggest contacting the support team for further assistance:

[MarreFitbit]

Hi there, @Dardaniski. Welcome to the Fitbit Community Forums.Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 is not charging. I understand your concern, we're here to help you! 

Since you've exhausted all troubleshooting steps we could've provided here in the forums, as @Talahthas has suggested, best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Thanks in advance!