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Charge 5 won’t connect.

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‎03-16-2023 15:56

‎03-16-2023 15:56

My charge 5 won’t connect to my device(s). It sees my charge 4 which I’ve had to replace because of broken strap. But not the 5. 

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‎03-16-2023 16:44

‎03-16-2023 16:44

Found the answer. Open your Fitbit app, (with Bluetooth on) in the upper LEFT corner tap icon, scroll down tap set up your device. Recommend updating after.

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‎03-16-2023 16:44

‎03-16-2023 16:44

Found the answer. Open your Fitbit app, (with Bluetooth on) in the upper LEFT corner tap icon, scroll down tap set up your device. Recommend updating after.

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‎03-17-2023 04:27 - edited ‎03-17-2023 04:29

In response to SunsetRunner

‎03-17-2023 04:27 - edited ‎03-17-2023 04:29

Welcome to the Fitbit community, @SunsetRunner!

Thanks for sharing your solution to the issue you've mentioned above. Have fun with your Charge 5!

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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