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Charge 5 won't hold a charge

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‎04-07-2023 09:20 - last edited on ‎04-08-2023 06:08 by Fitbit Moderator

‎04-07-2023 09:20 - last edited on ‎04-08-2023 06:08 by Fitbit Moderator

After several attempts to charge my Charge 5 I finally reached 100% only for it to die after 6 hours. I’ve tried the various recommendations available but still no improvements. Is my Charge 5 dead after 2 years? 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎04-07-2023 12:41

‎04-07-2023 12:41

You got two years out of a fitbit  ????  Congrats!!

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‎04-07-2023 16:13

‎04-07-2023 16:13

Same here. Any clue what it could be?

 

I did the recent software updates and that seemed to help for about a week, but it's back again.

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‎04-07-2023 16:45

‎04-07-2023 16:45

I'm having the same problem but I've only had mine for 1 year & 1 month. 

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