Charge 5 won't pair

[DanceDance]

Rebooted phone and Charge 5 countless times, including fiddling with Bluetooth connex, and still cannot pair. 

Google, thank you for trashing things up. 

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And from all the problems we've experienced since they purchased FitBit, it certainly seems that way. 

Is that legal, to buy a company and then demolish it through terrible service?

Moderator edit:  updated subject for clarity.

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[DanceDance]

Now that the thing just started buzzing nonstop and rebooting isn't working, I will try support... Thank you!

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I'm happy to report that FitBit's Customer Support is excellent! All's well, and I'm happy again!

Thanks, Googgle/Fitbit!

[Odyssey13]

What wonderful news @DanceDance ! Thanks for letting us know. Support really does try to keep us stepping!

[AndreaFitbit]

Thanks for getting back to us and for letting us know that all is well with your Charge 5 @DanceDance. 

I'm glad to know that you're back on track. 

Thank you for your assistance @Odyssey13.

Happy stepping.