help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 won't reboot

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-13-2022 04:31

‎06-13-2022 04:31

My screen is frozen. 

I have attempted to reboot using the charger and the watch vibrates in response to me pushing the button 3 times but then doesn't restart. 

Best Answer
1 REPLY 1

‎06-13-2022 05:39

‎06-13-2022 05:39

Charge 5 is currently not working- I have reported this problem twice in the last week. Charges- soon as disconnects from the charger powered down within an hour now it powers down straight away.  Product is faulty- mine is less than 4 months old. Spoke to fitbit- now I am being sent a replacement

Best Answer