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Charge 5 won't show the correct time

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‎03-31-2023 18:20 - last edited on ‎04-01-2023 04:07 by Fitbit Moderator

‎03-31-2023 18:20 - last edited on ‎04-01-2023 04:07 by Fitbit Moderator

I have tried reinstalling my charger 3 times.  I can't get the time correct.  tried 12 hour and 24 hour.  In the morning time is correct.  At about 1pm everyday it changes to look like military time.  I have chatted twice and have been waiting on a response from support for 3 days to correct this problem.  Has this happen to any one else?

 

 

Moderator Edit: Clarified subject

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‎04-01-2023 04:08 - edited ‎06-17-2023 11:45

‎04-01-2023 04:08 - edited ‎06-17-2023 11:45

Hi there, @babyjoy. Thanks for stopping by in the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

I've seen that our Support Team was able to assist you after you posted here. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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