Charge 5 won't sync

[DYLAN527]

My fitbit charge 5 won't sync with the app

Moderator edit: updated subject for clarity. 

[DramaQueenDiva]

Have you restarted it?

[AndreaFitbit]

Thanks for getting back to us @DYLAN527. I'm sorry to hear that your Charge 5 isn't syncing.

Please check help article: Why won't my Fitbit device sync?

Thank you for your comment @DramaQueenDiva. 

[DYLAN527 · Accepted solution]

I was some how able to fix the problem

[AndreaFitbit]

Thanks for getting back to us and for letting me know that you were able to sync your Charge 5 @DYLAN527. 

I'm glad to hear that you're back on track. 

[JmbDavid]

How did you fix it?

[SunsetRunner]

He probably did a simple fix, such as restarting the tracker.

[DYLAN527]

I had to re add my fitbit to the app