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Charge 5 won't sync

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‎05-19-2023 06:48 - last edited on ‎05-19-2023 07:18 by Fitbit Moderator

‎05-19-2023 06:48 - last edited on ‎05-19-2023 07:18 by Fitbit Moderator

Tried to restart, nothing. Bluetooth off and on, nothing. Any other suggestions?

 

 

Moderator Edit: Clarified subject

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‎05-19-2023 07:25

‎05-19-2023 07:25

Hi there, @Twenzelton. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎05-19-2023 08:19

‎05-19-2023 08:19

Could you please tell me the solution of this problem? Why can't the watch find my Phone, dispite the watch and Phone are connected by bluetooth. 

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