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Charge 5 won't sync

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‎08-18-2022 08:17 - last edited on ‎09-12-2022 09:49 by Moderator Alum

‎08-18-2022 08:17 - last edited on ‎09-12-2022 09:49 by Moderator Alum

Charge 5 won't synchroniseren. Also problems on tuesday.  

 

 


Moderator edit: subject updated for clarity

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‎09-12-2022 09:48

‎09-12-2022 09:48

Welcome to the Fitbit Community forums, @Vlinders. 

 

I appreciate all the information provided about this inconvenience with your Charge 5. 

 

Some users were experiencing issues to sync their Fitbit device after and outage, but this should now be resolved. Let me know if you continue to have the same problem. In the meantime, make sure of the following: 

 

  • Please follow the steps listed here to resolve syncing problems.
  • Check the compatibility requirements listed here.
  • Keep the Fitbit app updated to the latest version available. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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