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Charge 5 won't update sleep details to Fitbit app

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‎11-08-2021 00:40 - last edited on ‎11-15-2021 12:00 by Fitbit Moderator

‎11-08-2021 00:40 - last edited on ‎11-15-2021 12:00 by Fitbit Moderator

On my fit dashboard the sleep cycle is shown but my app wont show it. I restarted the device and app and now it shows on the app dashboard but when i click inside the sleep score it doesnt show it.

 

I had a 2 hour nap yeasterday and it didnt show in the app but this morning it shiwed up but no sleep from the night.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-08-2021 10:56

‎11-08-2021 10:56

After 12 hours it updated to my app.

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‎11-09-2021 14:57

‎11-09-2021 14:57

I've found the app to be "laggy". Sometimes I have to sync the device a few times or even restart the charge 5 for the app to finally refresh with the latest stats. The sleep one and SpO2 seem to be the most temperamental 

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‎11-13-2021 06:11

In response to LukmanC

‎11-13-2021 06:11

Yes, and what makes it really weird is that it syncs pretty fast to my dashboard (mac chrome).

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