help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 wont sync again

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-19-2022 20:01

‎08-19-2022 20:01

Been trying all evening to sync.  It says Sync is taking a while, sit tight but then says unable to sync

Best Answer
0 Votes
2 REPLIES 2

‎08-20-2022 06:28 - edited ‎08-20-2022 06:28

‎08-20-2022 06:28 - edited ‎08-20-2022 06:28

Please see this post 

Also many find that clearing the Fitbit app's cache has helped. 

Why won't my Fitbit device sync?

Best Answer
0 Votes

‎08-20-2022 06:50

In response to Rich_Laue

‎08-20-2022 06:50

This morning  I try syncing g and it works but I had tried everything last night including restarting fitbit, deleting app and redoing.  Must have been a pro b lemon on fit it side but thanks for the help

Best Answer
0 Votes