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Charger 5 - doesn't sync

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‎04-10-2023 07:07 - last edited on ‎04-10-2023 13:49 by Fitbit Moderator

‎04-10-2023 07:07 - last edited on ‎04-10-2023 13:49 by Fitbit Moderator

Can’t get my phone and watch to sync.

 

Moderator edit:  updated subject for clarity

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‎04-11-2023 10:12

‎04-11-2023 10:12

Hi @Hallie5701 It's nice to see you in the Fitbit Community.

 

Thanks for the details regarding your Charge 5. 

 

I would like to follow up and would like to know if the issue persists or if you managed to get your tracker synced with your phone.

 

In the meantime, please restart your tracker as described in this help article. After this try the setup process one more time.

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