help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Clock screen cannot be changed. Screen has only 5 dots with one red dot

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2022 14:46

‎05-12-2022 14:46

Clock screen disappeared and replaced with a vacant screen with 5 dots, one is red.

Best Answer
0 Votes
1 REPLY 1

‎05-13-2022 00:12

‎05-13-2022 00:12

Hello @Kruzkid 

 

I'm sorry to hear about your problem.  It might be worth connecting it to the charger and then pressing the button at the USB end 3 times.  You should experiment with the timing.

 

97DEA392-2B81-4046-AF97-AF7EF63B47AB.jpeg

 

Hopefully that will help to bring it back to life.

 

If you changed the Clock Face recently, there could be a connection, so it might be worth trying to change the Clock Face back to your old one in the App too.

 

I hope that helps a bit!

Best Answer
0 Votes