help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Contactless Payment Crashes charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-02-2023 12:43

‎03-02-2023 12:43

When I use Fitbit 5 at eftpos terminal it doesn’t accept and crashes my device ie turns it off. I have to get back to charger to start it again

Best Answer
2 REPLIES 2

‎06-30-2023 23:28

‎06-30-2023 23:28

Having exactly the same issue.

Fitbit charge 5 crashing during contactless payment. This is causing a lot of hassle. Fitbit please help resolve this issue.

Best Answer
0 Votes

‎07-01-2023 01:32

‎07-01-2023 01:32

@Drmacp - exactly my issue.

I have open a thread already, please check here (and let's gather all data in one thread) 

https://community.fitbit.com/t5/Charge-5/Charge-5-is-crashing-when-using-Fitbit-Pay/m-p/5406389

Best Answer