Crazy steps on Charge 5

[Wimwam]

I just did 14,000 plus steps between 8.45 and 9 tonight. This is not the first time.  I once got 87,000 steps just getting out of bed.  Anyone tell me how to stop this. I know to delete a days data. It has happened on my Fitbit 4 and 5.

Moderator edit: subject updated for clarity

[DavideFitbit]

Welcome to the Community forums, @Wimwam. 

I appreciate all the details you've provided about the problem you're experiencing with the Charge 5. 

Keep in mind the algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement, such as working or cooking, you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. 

However, getting this amount of steps in such a short period of time is not a normal behavior. Please make sure that you've tried the restart procedure as described in this article, then check if you continue to experience the same problem. In the meantime, you can find more useful information about the accuracy of Fitbit devices and how to adjust your stride length and dominant hand settings here. 

Hope this helps, I'll be around. 

[Wimwam]

Hello Davide Fitbit.  

Thanks

[DavideFitbit]

No problem, @Wimwam!