Deleting steps Charge 5

[Fit4Fun13]

Is there a way to delete steps on the dashboard? Someone my Fitbit seems to think that I got 12,000+ steps in less than 15 minutes while it was on the charger. It is skewing my data and I can't seem to get rid of it. I wish there more things that a user could have control over to account for the random glitches that Fitbit seems to have. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, thank you for sharing that you experienced this problem with your Charge 5, @Fit4Fun13.  

Keep in mind the algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement, such as working or cooking, you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. However, the amount of steps received in only 15 minutes is too high. 

If you continue to have the same problem, please make sure that you've tried the three pulse restart procedure as described in this article, as this has been useful for other users with similar problems. Keep in mind that you can’t delete steps and floors, but you can log a non-step-based activity such as driving to override the steps or floors:

1. Tap the Today tab .
2. On the Exercise tile  , tap the + icon   Log or Log Previous.
3. Choose Driving as the exercise type. Make sure the exercise details overlap with the time period your device logged the unwanted steps or floors.
4. Tap Add or Log it. Your steps, floors, and calories burned will decrease for the time period you specified.