Depleted Charge 5 causing Very Stressed Reflections

[SierraLimaLima]

While at work without my charger, having 80% battery the night before....tired of rebooting/resetting Fitbit.  It behaves normally for a day, then dies with no warning.

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @SierraLimaLima. 

I appreciate all the information that you've shared about this inconvenience with your Charge 5 and the troubleshooting steps that you already tried. 

If you haven't done so already, please make sure to follow all the recommendations listed in this thread if the battery is still draining in 1 day. If you already tried these steps and you continue to have the same inconvenience with your Charge 5, I do recommend that you get in touch with the Customer Support team for further assistance with this. Click here to get connected. 

See you around. 

[SierraLimaLima]

Thanks Davide,

I am able to get things functional if I remember to reset the Fitbit after exercise.  A brief walk last night dropped the charge from 90% to 77% overnight and waking up and doing morning routine, the charge went from 77 to 70% in an hour.  I would have been depleted by then end of the day.  Resetting the Fitbit seems do the trick.  

SLL

[DavideFitbit]

@SierraLimaLima Thank you for your reply and for sharing that your device is working better after the restart. 

If you feel that you need to do the restart too often and that you're device is still not working properly, please make sure to get in touch with our Support team for more instructions. 

Have a great day.