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Design Flaw leads to failure

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‎02-09-2023 10:33

‎02-09-2023 10:33

The Charge 5 (and others) have a design flaw in the charges ports.  The small copper receptors get etched by sweat and usage and eventually wear down so the the pins on charge cable fail to make good contact.  After just about a year your Fitbit starts to have problems charging until it is useless.  Warranty is no good after a year.  Bad design!

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‎02-11-2023 05:41

‎02-11-2023 05:41

Hello, welcome to the Community forums, @Omnitron.  

 

I'm sorry to see that you've experienced this problem with the charger ports. 

 

Thank you for taking the time to share your feedback and experience with this; comments from users are always useful to continue to improving the quality of products and services. You feedback is an important part of that process. 

Davide | Italian and English Community Moderator, Fitbit


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