Do Charge 5 ECG and SPO2 work if travelling to US?

[Anicp]

Do ECG and SPO2 work if travelling to US (or any other region where it is approved) with Charge 5 purchased from a place where it is Not Approved yet (UAE)?

If yes, How to enable?

Moderator Edit: Clarified subject

[DavideFitbit]

Hi, welcome to the Community forums, @Anicp.  

Thank you for sharing your inquiry about the Charge 5 and the ECG feature. 

As you mentioned earlier, unfortunately the ECG feature is not available in all countries for the moment, since this feature often requires the approval of certain agencies and institutions of each country before they can be activated for use. I recommend that you review this list periodically to check if your country has been added.

Regarding your question, since this feature is restricted by location, you should be able to activate the ECG feature if you do travel to any country that is present on the list mentioned earlier. However, keep in mind that once you return to the country where it hasn't been activated for use, the feature will be disabled once again. You can find more information on how to activate it in this article. 

See you around in the Community.