Does the Charge 5 detect snoring?

[swho06]

I have Premium membership & it's meant to show you more details on sleeping ie detect snoring, is this available on Charge 5?  if so, how do I turn it on? I looking in the setup toggle & there is no options for turning it on

[Wibby · Accepted solution]

Hello @swho06 

Unfortunately it can't detect snoring because it doesn't have microphone or speaker. It also isn't able to do it through your phone as far as I know.

I'm sorry it doesn't as it would have been a nice feature to have!

[swho06]

Oh really, well I've been on chat with Fitbit and they tell me the detect snoring is on the Charge 5, they've suggested I reinstall the app on my phone & it should come up.  So let's see.

[Wibby]

I'm sorry if I gave you the wrong information.  My Charge 5 doesn't have a microphone or speaker that I've been able to find.

I hope you can get it to work for you.

[LZeeW]

@swho06   Sadly, snore detection is only available on the Sense and Versa 3 with Premium. Help article   Support gave you incorrect information.

[swho06]

@LZeeW @Wibby Many thanks for your comments, I suspect you're both right that the Charge 5 is not capable for snore detection & Fitbit Support are wrong. I've only had the Charge 5 for 1.5 weeks, upgraded from Charge 3 so I wanted to checkout as many features possible. thanks again !

[Salmonid]

I just bought a charge 5. On fitbits comparison tool it lists that it does have snore detection. The reason i am here responding is because i couldn't find it on the app. Please help GitBit or my purchase is getting returned. 

[LZeeW]

Hello @Salmonid and welcome to the Community.  The Charge 5 definitely doesn't have the hardware for snore detection and you should return it for a refund.