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ECG Error

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‎12-29-2022 08:25

‎12-29-2022 08:25

The ECG app on my Charge 5 will not work. Anytime I tap on it I get a message that says “Error. Please reopen the application.”  This is a new watch and this is the only thing that app has ever done. It has never worked at all. I have tried uninstalling and reinstalling the ECG app but that did not fix the issue. 

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3 REPLIES 3

‎12-29-2022 08:59

‎12-29-2022 08:59

I’m having the same problem for a few days. It was the only reason I got this watch 

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‎01-01-2023 14:44

‎01-01-2023 14:44

Same. Just bought and started using mine Charge5 this week.
Worked for the first 2-3 days.. doesn't work now. Tried a variety of things to fix, but no luck. 

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‎01-02-2023 17:01

In response to JamesRozak

‎01-02-2023 17:01

Same here ; why can’t an updated firmware correct this ?

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