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ECG History-cannot access.

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When I click on “view ECG history”, App asks me to log in via Google and logging in just opens a blank page.

US user with iPhone Version 17.2.1 iOS  Have tried restarting Charge 5, turning off and on Bluetooth, forced closing App, logging out of App, etc. Nothing seems to help me access ECG history.

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3 REPLIES 3

Fix: Delete Fitbit App from phone (data is not lost); turn off phone; turn phone back on; reinstall App.

This fixed issue.

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Hello @SpringMesa 

So glad to see you were able to fix your issue. Thank you for sharing what steps you took. This will be helpful for others with a similar issue.

Rieko | N California USA MBG PE

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I am experiencing the same issue with the app on an android phone. Support tells me they know about it, and are working on a fix.

 

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